InterContinental Hotels Group (IHG) has recently been on the journey of updating their learning strategy including updating their core learning technology. Learning technology, content and audience priorities, operating model, governance approach and stakeholder engagement are among the many topics any learning team must address as part of informing a good learning strategy. This will be a practical discussion to share lessons learned and debate the key questions that should be answered when updating a learning strategy. Key learning takeaways: • Questions to consider as you rethink your learning strategy. • Role of technology to support your strategy. • Importance of content, channel and audience priorities. • Leveraging operating model, governance and stakeholder engagement to activate your strategy. Speaker: Gary Whitney, Vice President, Global Learning, InterContinental Hotels Group