Navigating the complexities of health care is tricky. Cost pressure, changing care models, and staffing shortages can make it difficult for an organization to find its way. Attracting, retaining and engaging staff fuels BJC Healthcare’s ability to provide exceptional care to its patients and communities. BJC uses talent development technology to drive employees and leaders to “myGPS”, a self-service roadmap of learning and development opportunities offering just-in-time tools, videos and step-by-step guides. What you will learn: - How to increase employee retention and engagement by offering development opportunities to all levels of employees. - How to approach organizing structure and workspaces to create a personal navigation experience. - How to leverage myGPS to set leader expectations on onboarding, performance management, development planning and more. Take a ride with Jeanne Bonzon, director, learning and development, BJC Healthcare, as she demonstrates how to use technology to drive self-service access, provide career maps and development plans, organize learning offerings, improve performance management and offer leaders meaningful tools — all in an organized, user-friendly framework. About Jeanne Bonzon: Jeanne Bonzon oversees the workforce development, instructional design, content development, talent system administration, career services and academic partnership teams at the BJC Institute for Learning and Development within BJC HealthCare. Bonzon is also responsible for leadership development programs, emerging leader development and BJC’s resiliency program. Bonzon joined BJC in 2005 and has more than 20 years of experience in learning and development consulting. She holds a bachelor’s in business administration from the University of Missouri at St. Louis