DaVita and Principled Technologies designed an innovative, personalized approach to compliance training for 45,000 learners. The course starts with identifying the learner’s role and then teaches a common foundation of legal content while periodically branching to scenarios, examples, exercises and quizzes that apply to each person’s role. Using simple rapid-development tools, Principled Technologies delivered personalized programs with 12 different content branches. The boilerplate content, generic scenarios and repetitive activities that are common in off-the-shelf learning solutions often fail to feel relevant to learners. With compliance training, the risk of ineffective learning is too great to leave to chance. The results of this course speak for themselves: an independent, external evaluation declared its impact on knowledge and behavior to be significant. Internal survey results concur. - How to articulate an actionable vision of personalized, role-based learning while not substantially increasing resource demands. - How to implement a personalized approach to online learning that imparts knowledge and changes behavior. - Which topics are ideal for personalized learning. - Some simple tools you can use to create personalized learning courses